Return & Refund

All products from JH Electronics Sourcing are brand new and high quality with one-year warranty

For Missing Products

Our warehouse will take pictures and make pack list while packing
1) If you find some products missing after received the shipment, please contact with us
Our sales will check the pictures and help you find the parts
2) If our warehouse did not ship out for some reason, we will offer you refund or replace

For Defective Products

Our warehouse always test each product before shipping, and we only purchase from stable suppliers
If customer find defective products, we will take full responsibility, refund full payment or replace new ones

For Wrong Products

If JH send you wrong type products by mistake, we will offer one satisfying solution with replace or refund

For Broken Products

If the damage of the items is caused during the shipping, please take pictures and send to JH sales
We will offer satisfying solution with replace or refund

Important Notices

1) JH can not accept goods returned to China, because most products are very heavy with low value
If you return without our agreement, we need to pay high return shipping charge and never get the package because of China's strict customs
2) If customers need product data or other infromation, JH sales will apply with the factory supplier for you

Import from JH

Before you place order, you should be aware of some import tips as below:
1) As impoter, you may need to pay the import duties and other tax fees
JH can't be responsible for the import duties and custom cost
2) If you have any special request on the declared value, please feel free to let us know
We will consider it and declare as lower as possible to reduce your tax cost
3) You must provide us a valid phone number for shipping
4) Before you proceed with large wholesale order, JH suggests you to take some sample to check the quality first
5) JH doesn't offer free shipping
Some products, like breadboard and jump wire are very heavy with cheap price
And some KIT products will be weight by size
6) If you need pack list, pictures or have some special request, please inform us before our warehouse start packing here
7) The delivery time will be longer if we need to wait for other suppliers' package or sourcing items from other cities
8) If you need to cancel the order after all products are packed well, then we have to charge you about 3-5% packing fee